Privacy Policy

Last updated: October 2026

1. Who We Are

This Privacy Policy applies to Dunclarevo Limited, a company registered in Ireland, with its registered office at 14 Fitzwilliam Place, Dublin 2, D02 T294, Ireland. You can contact us at [email protected] or by phone at +353 1 437 8200.

2. Data We Collect

We collect personal data when you:

  • Submit an access request or contact form (name, email address, message content)
  • Use the Dunclarevo platform (account credentials, session logs, usage data)
  • Communicate with our support team by email or phone

We do not collect payment details, card information, or account numbers through any form or interface on this platform.

3. How We Use Your Data

We use personal data to:

  • Process and respond to access requests and support enquiries
  • Provide and maintain platform access for approved users
  • Improve platform features and user experience
  • Comply with applicable legal obligations

4. Legal Basis for Processing

We process personal data on the basis of:

  • Contractual necessity — to fulfil access requests and provide platform services
  • Legitimate interests — to operate, maintain, and improve the platform
  • Legal obligations — where required by applicable law

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Support communications are typically retained for up to 24 months. Platform usage data is retained in accordance with our data management procedures.

6. Your Rights

Under applicable data protection law, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You may also have the right to data portability. To exercise any of these rights, contact us at [email protected].

7. Third Parties

We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who assist in operating the platform, under appropriate data processing agreements.

8. Cookies

The Dunclarevo website may use essential cookies to maintain session state and platform functionality. No third-party advertising cookies are used.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the platform or by email to registered users. Continued use of the platform after an update constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or your personal data, contact us at:

Dunclarevo Limited
14 Fitzwilliam Place, Dublin 2, D02 T294, Ireland
Email: [email protected]
Phone: +353 1 437 8200